Admin & Services

This section explains how to access key practice services such as appointments, prescriptions, referrals, test results, annual reviews and practice support.

Select a topic below to find clear step-by-step guidance and links to the right service.


Pharmacy First

How Pharmacy First works and when your local pharmacist can help without a GP appointment.

View this guide

Supporting Our Carers

Support, guidance and practical help for unpaid carers.

View this guide

The NHS App

What you can do in the NHS App, how it works, and how to get set up.

View this guide

NHS App Appointments

How to use the NHS App to view, manage or request appointment support where available.

View this guide

Annual Reviews

Why annual reviews matter, what may be checked, and how to prepare.

View this guide

How to Order Repeat Prescriptions Using the NHS App

A step-by-step guide to requesting repeat medication using the NHS App.

View this guide

Proxy Access: Managing Health for Others

How proxy access works and how to help manage someone else’s care safely.

View this guide

Understanding Your Hospital Referral

What happens after your GP refers you and what to expect next.

View this guide

Tracking Your Referral And Waiting Times

Clear guidance about tracking your referral and waiting times and the next steps patients can take.

View this guide

Understanding Sick Notes (Fit Notes)

When you need a fit note, when you do not, and how to request one.

View this guide

How Triage Works at Stonefield Surgery

How the practice reviews requests and helps patients access the right care.

View this guide

Welcome to Stonefield Surgery

A patient-friendly introduction to the practice and how to access support.

View this guide

Page last reviewed: 29 April 2026
Page created: 29 April 2026